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Common Issues

Common Developer Issues​

We've compiled a list of common issues that developers may face when onboarding. Use this list as a guide for things to do and what to avoid to streamline the onboarding process.

  • Sizing the game: One common issue is that games may need to be re-sized to fit within our iFrame. Once you have received the dev playground test link, make sure the game fits the entire height and width of the iFrame on both desktop and mobile.
  • Navigation to other games: We require each game to be a stand-alone game on our platform. This means that any navigation within the game that allows a user to get to a game menu or redirect to a different game should be disabled and not visible.
  • Game URLs: Ensure that the game URLs that are submitted do not return an error. It is these game URLs that we will use directly - if they return 404 then the game will not be able to be onboarded.
  • 3rd Party Payments: Due to security requirements we do not enable the allow-forms permission in our iFrame. If you are using 3rd party payment methods, you will have to integrate without this permission.
  • Login Flows: If games have login flows using other services (Facebook, Apple, etc.) then we ask that those are removed. If the game does require signing in, our User Identity APIs is the place to look!
  • China Market: We need to make sure we are aligned with policies in the China market. If this is an issue then let us know immediately so we can make sure we do not onboard the game to the China market.